Privacy Policy
Effective Date: July 27, 2025
murmursbyunmute ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or make a purchase.
1. What Information Do We Collect?
When you interact with our website or place an order, we may collect the following types of information:
- Personal details: Your name, shipping address, billing address, email address, and phone number
- Payment information: Securely processed through third-party providers (e.g., Shopify Payments, PayPal); we do not store your full payment details
- Order history: Products you’ve viewed or purchased
- Device and usage data: IP address, browser type, time zone, and pages visited
2. How Do We Use Your Information?
We use the information we collect to:
- Fulfill and ship your orders
- Provide customer support and order updates
- Improve our website and product offerings
- Send promotional emails or updates, only with your consent
We will never use your personal information for unrelated purposes without your explicit permission.
3. Sharing Your Information
We do not sell your personal information to any third party.
We may share your information with:
- Trusted service providers who assist with order processing, payment, and delivery
- Legal authorities when required by law
- A new business owner, in the event of a merger or acquisition (with prior notice to you)
4. Shopify & Third-Party Services
Our store is hosted on Shopify Inc., which provides the e-commerce platform that powers our website.
Your data is stored securely through Shopify’s systems and protected by industry-standard security protocols. If you choose a direct payment gateway, your card data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
Learn more in Shopify’s Privacy Policy.
5. Cookies
We use cookies and similar technologies to:
- Store your shopping preferences and cart
- Analyze website traffic and performance
- Enhance your browsing experience
You may disable cookies via your browser settings, though some features may become unavailable.
6. Age of Consent
By using our site, you confirm that you are at least the age of majority in your state or country, or that you have given us consent to allow any minor dependents to use this site under your supervision.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here and take effect immediately. If significant changes are made, we will notify you via email or on our website.
8. Contact Us
If you have any questions about this Privacy Policy, or if you’d like to access, correct, or delete any personal information we have about you, please contact us:
Email: murmurs@unmutee.co